Terms & Conditions
Terms & Conditions
Effective Date: 25/05/2025
Welcome to Baghmara Campers. These Terms and Conditions ("Terms") constitute a legally binding agreement between you (“User”, “Customer”, or “you”) and Baghmara Campers (“Company”, “we”, “our”, or “us”), governing your access to and use of our website, services, and bookings for travel, camping, and adventure experiences provided by us.
By accessing our website and using any of our services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, please refrain from using our services.
1. Eligibility
- Users must be at least 18 years of age to book services independently. Individuals under 18 must be accompanied by a parent or legal guardian.
- By using this website, you represent that you possess the legal authority to enter into this agreement and use the services offered in accordance with all applicable laws.
2. Services Offered
- Baghmara Campers offers eco-tourism services including camping, guided treks, cultural tours, and related hospitality services.
- All bookings are subject to availability and may vary based on weather conditions, regulatory permissions, or local circumstances.
3. Booking Policy
- All bookings must be made via our official website or authorized channels.
- Bookings are confirmed only upon receipt of a minimum advance payment as specified at the time of booking.
- The Company reserves the right to reject or cancel any booking due to operational constraints or misrepresentations made by the User.
4. Payment Terms
- All prices displayed are in Indian Rupees (INR) unless stated otherwise and are inclusive of applicable taxes unless specified.
- Full payment must be made before commencement of the trip unless otherwise agreed upon in writing.
- We use secure third-party payment gateways; Baghmara Campers shall not be liable for any unauthorized transaction or breach at the payment processor's end.
5. Cancellation & Refund Policy
- Users may cancel bookings as per the cancellation policy stated on our website. Deduction slabs apply based on notice period.
- All eligible refunds will be processed within 10 business days of receiving the cancellation request.
- The Company reserves the right to cancel any service due to force majeure, weather, regulatory orders, or safety concerns. In such cases, full or partial refunds may be issued at our discretion.
6. User Obligations
- You agree to provide accurate, current, and complete information during the booking process.
- You are responsible for maintaining the confidentiality of your booking credentials.
- You agree to conduct yourself responsibly, respectfully, and in accordance with the instructions of on-ground staff during the experience.
- Users engaging in illegal activity, intoxication, damage to property, or threatening behavior will be removed from the premises without refund and may be prosecuted.
7. Limitation of Liability
- Baghmara Campers is not liable for any indirect, incidental, or consequential damages arising from your use of the services or reliance on any information provided on the website.
- We do not assume responsibility for personal injuries, loss of belongings, delays, or events beyond our control, including acts of nature, strikes, pandemics, or civil disturbances.
8. Intellectual Property
- All content on the website including logos, images, text, and media are the intellectual property of Baghmara Campers and protected under applicable copyright and trademark laws.
- Unauthorized reproduction, copying, or distribution of any part of the website or brand assets is strictly prohibited.
9. Privacy Policy
- By using our services, you agree to the collection and use of your personal data in accordance with our Privacy Policy.
10. Governing Law & Jurisdiction
- These Terms shall be governed by the laws of India.
- Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Meghalaya, India.
11. Amendments
- We reserve the right to amend or update these Terms at any time without prior notice. Updated terms will be published on our website.
- Continued use of our services following such changes constitutes your acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, you may contact us at:
Baghmara Campers
📍 Garo Hills, Meghalaya, India – 794001
📞 +91 62909 79563
📧 baghmaracampers@gmail.com