Privacy Policy

Privacy Policy

Effective Date: 22/06/2025

This Privacy Policy ("Policy") governs the manner in which Baghmara Campers, based in Garo Hills, Meghalaya, India – 794001, collects, uses, maintains, and discloses information collected from users (hereinafter referred to as “you” or “User”) of our website and services.

By accessing our platform and availing our services, you consent to the practices outlined in this Policy.


1. Information We Collect

  • a. Personal Identification Information
    • Full Name
    • Email Address
    • Mobile Number
    • Government ID (e.g., PAN, Aadhaar, Passport – if applicable for bookings)
    • Billing/Shipping Address
  • b. Booking & Payment Information
    • Service selections (e.g., campsite bookings, tours)
    • Travel dates and preferences
    • Payment details (processed via secure third-party gateways)
  • c. Automatically Collected Data
    • IP Address
    • Browser type, device type
    • Pages visited on our website
    • Time and duration of your visits

2. Purpose of Collection

  • To confirm and manage campsite bookings or travel reservations
  • To process secure payments and issue invoices
  • To provide timely customer service and travel updates
  • To communicate important information such as itinerary changes, weather alerts, or cancellations
  • To send promotional content (only with your consent)
  • To ensure compliance with regulatory or legal obligations

3. Sharing of Information

  • We do not sell your personal data.
  • Your data may be shared with:
    • Payment service providers for processing online payments
    • Local guides, accommodation providers, or third-party partners to deliver booked services
    • Law enforcement or regulatory agencies when required by applicable law
  • All disclosures are made in good faith to fulfill legal or contractual obligations.

4. Data Retention

  • We retain your personal data only for as long as necessary to:
    • Fulfill the purpose for which it was collected
    • Comply with applicable laws and tax obligations
    • Resolve disputes or enforce agreements
  • Once this period ends, your data is securely deleted or anonymized.

5. Data Security

  • We implement the following safeguards to protect your data:
    • SSL encryption
    • Secure payment gateways
    • Role-based access control
    • Routine monitoring and firewall protection

6. Cookies

  • Our website may use cookies to:
    • Enhance user experience
    • Enable features like trip cart, login state, or preferences
    • Monitor website performance and fix errors
  • You can manage or disable cookies via your browser settings.

7. Your Rights

  • You have the right to:
    • Request access to your data
    • Update or correct your personal details
    • Withdraw consent for promotional communications
    • Request deletion of your data (subject to business/legal constraints)

To exercise these rights, please contact us using the details below.


8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to:

Baghmara Campers
📍 Garo Hills, Meghalaya, India – 794001
📞 +91 62909 79563
📧 baghmaracampers@gmail.com

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